bd345 Terms and Conditions

These terms and conditions ("Terms") apply to the bd345 website and all related services. bd345 is an online gaming and sports betting platform operated for Bengali-speaking users in Bangladesh.

By creating an account, logging in, placing a bet, or using any service on this platform, you confirm that you have fully read, understood, and agreed to comply with these Terms. If you disagree with any part of these Terms, please refrain from using the service.

bd345 reserves the right to modify these Terms at any time. Continued use of the service after any changes will be considered acceptance of the revised Terms. Detailed information about our company can be found on the About Us page.

2.1 Age Limit

Users must be at least 21 (twenty-one) years of age to use bd345's services. Opening an account or using the service by any underage person is strictly prohibited. bd345 takes the necessary steps to verify age and may request additional identity documents at any time.

2.2 Account Eligibility

Each user may operate only one account. Creating multiple accounts under the same name, within the same household, or from the same device is a violation of these Terms. In such cases, bd345 reserves the right to suspend or cancel the account.

• All information provided during account registration must be accurate and truthful.
• The user is solely responsible for the security of their account.
• Sharing login credentials with any third party is prohibited.
• Any changes to personal information must be updated promptly.

bd345 follows a Know Your Customer (KYC) process for every account. Submitting identity documents may be mandatory before requesting a withdrawal or making transactions above a certain amount.

3.1 Required Documents

• A clear copy of a National ID Card (NID) or passport.
• An OTP verification linked to the registered mobile number.
• Bank or mobile wallet transaction records if required.

3.2 Verification Delays

Some services may be temporarily limited while the verification process is ongoing. bd345 reserves the right to suspend service for accounts operated with incomplete or false information.

4.1 Deposit Terms

The minimum deposit amount on bd345 is ৳500. Customers can deposit easily via bKash, Nagad, Rocket, and Upay. Every deposit must be made from a mobile wallet registered in the account holder's own name.

• Deposit methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit: ৳500 (for each method).
• Deposits from third-party accounts are not accepted.
• bd345 may initiate an investigation into suspicious transactions.

4.2 Withdrawal Terms

The minimum withdrawal amount from bd345 is ৳800. Withdrawals are generally processed within 10 to 45 minutes. Withdrawals can only be made to the mobile wallet registered on the account.

• Withdrawal methods: bKash, Nagad, Rocket, Upay.
• Minimum withdrawal: ৳800.
• Account verification must be completed before making a withdrawal.
• Funds earned from bonuses cannot be withdrawn until the bonus wagering requirements have been met.

5.1 Welcome Bonus

New members at bd345 will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 will add a ৳2,000 bonus, bringing the total balance to ৳3,000. To withdraw this bonus, the bonus amount must be wagered 20 times — meaning ৳2,000 × 20 = ৳40,000 in bets must be completed.

5.2 General Bonus Rules

• Each user may use a bonus offer only once.
• The wagering requirements must be met within the specified time limit for claiming the bonus.
• Withdrawals directly from a bonus balance are not allowed — only after wagering requirements have been met.
• If bonuses are claimed using multiple accounts, all bonuses will be cancelled.
• bd345 reserves the right to modify or cancel any bonus offer at any time.

5.3 Other Promotions

Separate bonus terms apply to bd345's various promotions, including weekly reload rewards, weekend deposit events, birthday special gifts, and friend referral rewards. Each offer has specific wagering requirements that will be clearly stated at the time of claiming.

6.1 Bet Acceptance

bd345 verifies each bet at its own discretion before accepting it. bd345 reserves the right to cancel bets placed due to technical errors or at irregular odds. Results in sports betting are determined based on the official results of the relevant sports authority.

6.2 Casino and Slot Games

The outcomes of casino games and slots are determined entirely through Random Number Generator (RNG) technology. The RTP (Return to Player) rate of a game is a theoretical figure and cannot be guaranteed for any specific session.

6.3 Prohibited Activities

• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Using multiple accounts or coordinated betting to claim bonus benefits.
• Accessing another user's account without permission.
• Placing bets using automated bots or scripts.
• Money laundering or illegal financial activity through the platform.

Involvement in any of the above activities will result in bd345 immediately closing the account and reserving the right to forfeit the associated balance.

bd345's VIP programme has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback benefits are available at each level.

• Cashback is calculated at a set rate based on the net loss for the week.
• Weekly cashback is up to 0.3% at Bronze level and up to 1.5% at Diamond level.
• VIP level changes are based on the user's activity and engagement.
• bd345 reserves the right to change the terms of VIP benefits.
• VIP benefits cannot be transferred to another account.

bd345 collects, stores, and processes users' personal information. Full details of how this information is used can be found in our Privacy Policy. In brief:

• Information is used solely for service delivery, identity verification, and fraud prevention.
• Personal information is not sold to third parties.
• All data is kept secure through SSL encryption.
• Information may be provided to relevant authorities when required by legal obligation.

bd345 believes that gaming is a form of entertainment, but it must be enjoyed responsibly. The platform is for adults aged 21 and over only. Please read the relevant page to learn more about our Responsible Gaming Policy.

9.1 Self-Control Tools

• The option to set deposit limits.
• The ability to request a temporary account break (self-exclusion).
• Personal review of gaming activity.

9.2 Caution

There is no guarantee of income from gaming. Avoid gaming with borrowed money or emergency savings. If you feel you are losing control over your gaming, contact our support team immediately or seek professional advice.

10.1 Service Disruption

bd345 always strives to provide uninterrupted service. However, temporary service disruptions may occur due to server maintenance, internet issues, or other technical reasons. In such situations, bd345's liability will be limited.

10.2 Game Errors

• Incorrect results or rewards displayed due to a software error will be considered void.
• In the case of an incomplete game round caused by a network disconnection, the game provider's decision is final.
• bd345 reserves the right to cancel bets placed at clearly incorrect odds (Obvious Error).

10.3 Liability Limit

Under no circumstances will bd345 be liable for indirect, incidental, or consequential damages. bd345's liability is limited to the maximum extent permitted by applicable law.

bd345 provides customer service in Bengali and English via live chat and email, seven days a week, twenty-four hours a day.

11.1 Complaints Process

• Any complaint should first be reported through live chat.
• If the issue is not resolved via live chat, send a detailed complaint by email.
• bd345 will respond within a reasonable time after receiving a complaint.
• bd345 keeps a record of all complaints.

For answers to common questions, you can visit our Frequently Asked Questions (FAQ) page.

12.1 Right to Make Changes

bd345 reserves the right to change, revise, or update these Terms at any time. For significant changes, an effort will be made to notify users via their registered contact method. Continued use of the service after any changes will be considered acceptance of the revised Terms.

12.2 Account Termination

A user may request to close their account at any time through customer service. In the event of a breach of these Terms, bd345 reserves the right to close the account without notice. Upon account closure, the opportunity to withdraw any valid balance will be provided, however the bonus balance will be forfeited.

12.3 Applicable Law

These Terms will be interpreted in accordance with the relevant laws. Should any dispute arise between both parties, a resolution will first be attempted through discussion.